![]() To make sure this doesn’t happen again you will need to make sure you are following the payment workflows correctly. ![]() NOTE: This will only correct the current data that has come in incorrectly, it does NOT solve the core issue. If you have any doubts about whether this is the right choice for you, please contact the support team before moving forward.įixing Errors: Assigning Origin emails and Disconnecting Leads Although disabling Origin Lead Attribution will ensure leads aren’t associated with your agents, if a user inputs more than 1 email themselves during their journey, they may not be tracked correctly. We’d advise trying the above flows and/or blacklisting the IP’s before trying this. To make 100% sure this does not happen again, you can disable origin lead assignation inside your True Tracking Settings. That being said, if you have agents filling customers’ checkouts and you are experiencing issues with leads being linked together, this is because our system is tracking your agent’s session/IP address on a tracked page and associating it with other leads. This provides great insight as to the long term value of your customers, making sure you don’t lose track of the first Ad your customer visited, regardless of the email address he used on any future instances. Hyros uses a system called Origin Lead Assignation, which detects when multiple leads/customers are actually the same person based on the tracking information collected by the tracking scripts. Please check the integration and toggle on “discard IP from events”: There are some integrations such as Thrivecart or, that will track your agent’s IP and link it to the sale. If you have integrated into a checkout/payment processor software to track your sales inside hyros, please check that the integration is NOT sending in the IP address.SalesHandy sends a real-time desktop notification for every email open and links click. There is no branded email signature at the end of the email, which isn’t true for most other tools. HYROS needs the correct email to be entered to link the sale back to the origin email and tracked correctly. SalesHandy (Gmail & Outlook) SalesHandy is a free email tracking app that empowers you to track and schedule unlimited emails in Gmail. Your Sales team must input the SAME email that your customer booked the call with, otherwise, the sale will be attached to the new email with no tracking information attributed.This will also prevent those pages from being tracked. If it is easier, you can add our universal script globally and then blacklist the specific URLs of the checkout pages or any other pages that are used by your sales team only following the blacklisting guide later in this guide. Hyros will track your phone reps and misattribute tracking. Ensure the forms your sales team uses to input payment information has NO TRACKING on them.You need to do 3 things to make sure the sale is tracked correctly: Verifying Events Sent From Hyros to your Ad platform.Acuity Call Booking and Sales Integration.Using Filters / Deep Analysis For High Profits.Tracking Call Payments and Appointment Setters Correctly.Manually Tagging Sales/ Other Tags and Deleting Sales.Using Tags To Track Customers and Viewing their Journey.Tracking Organic, SMS and Social Visitors.Creating Custom Audiences With HYROS Data.AI Pixel Training / Offline Conversions FAQs.Tracking Recurring Sales and Subscriptions. ![]()
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